Legal notice

This Legal Notice relates to the ecommerce website:

alloyapparel.shop

The website is operated for the purpose of offering products and related ecommerce services to customers.

Website Operator

alloyapparel.shop

Electronic Contact

Email: info@alloyapparel.shop

Customers may use this email address for enquiries relating to:

  • Products;
  • Orders;
  • Payments;
  • Shipping;
  • Delivery;
  • Cancellations;
  • Statutory withdrawal;
  • Returns;
  • Refunds;
  • Privacy;
  • Consumer rights; and
  • Other legal or customer-service enquiries.

Website Purpose

alloyapparel.shop operates as an online retail website.

Customers can use the website to:

  • Browse available products;
  • Review product information;
  • Select available product options;
  • Add products to a shopping cart;
  • Submit orders;
  • Pay for purchases through available payment methods;
  • Receive order information; and
  • Access customer-service and policy information.

Ecommerce Platform

The online store uses Shopify ecommerce technology.

Shopify provides ecommerce infrastructure and supporting technology.

Purchases submitted through alloyapparel.shop are transactions with the operator of alloyapparel.shop rather than direct purchases from Shopify, except where expressly stated otherwise.

Customer Communication

Customers may contact us electronically at:

info@alloyapparel.shop

We seek to respond to legitimate customer and legal enquiries within a reasonable period.

Consumer Information

Customers should review the website's:

  • Terms of Service;
  • Return and Refund Policy;
  • Privacy Policy;
  • Shipping Policy; and
  • Withdrawal information

before or in connection with purchasing products.

Shopify's Germany guidance specifically identifies Terms of Service, privacy, shipping/payment information, cancellation rights, withdrawal information and an Impressum/Legal Notice as important legal information commonly displayed by German stores.

Statutory Withdrawal Rights

Eligible consumers purchasing goods online generally have a statutory 14-day withdrawal right, subject to applicable exceptions.

From 19 June 2026, covered online contracts must also support an electronic withdrawal function.

Detailed procedures are explained in our Return and Refund Policy.

Product Liability and Consumer Rights

Nothing in this Legal Notice excludes or limits rights or liabilities that cannot lawfully be excluded.

Mandatory consumer protection, product-conformity and data-protection rights remain unaffected.

Website Content

We make reasonable efforts to maintain accurate and current website information.

Nevertheless, product information, availability, pricing and website functionality may occasionally be updated.

Where an error affects a customer's legal or contractual rights, it will be handled according to applicable law.

External Links

The website may contain links to third-party websites.

A link does not necessarily mean that alloyapparel.shop controls or endorses all information on the linked service.

Third-party providers are responsible for their own independent services and legal information.

Intellectual Property

Website content may be protected by copyright, trademark and other intellectual-property rights.

Unauthorized commercial copying or exploitation is prohibited to the extent protected by applicable law.

Data Protection

Information concerning personal-data processing is available in our Privacy Policy.

Privacy enquiries may be sent to:

info@alloyapparel.shop

Dispute and Customer Complaints

Customers with a complaint are encouraged to contact:

info@alloyapparel.shop

We seek to resolve legitimate concerns fairly and efficiently.

Nothing in this notice prevents customers from exercising rights available through competent courts, authorities or legally available dispute-resolution procedures.

Mandatory German Provider Information

German commercial websites are subject to statutory provider-identification requirements. Under §5 DDG, relevant provider information includes the provider's name and geographic address, together with additional information depending on the business's legal form and regulatory status.

The information presently supplied for this website is:

Website/Business Name: alloyapparel.shop
Email: info@alloyapparel.shop

No geographic business address, legal form, managing representative, commercial-register information, registration number or VAT identification number was supplied for preparation of this notice, and no such information has been invented.

Where any such information applies to the business, German law may require it to be made permanently, easily and directly accessible through the website. Shopify likewise describes the German Impressum/Legal Notice as containing company information such as the business name, address and contact details.

Contact

For communications concerning this website:

alloyapparel.shop
Email: info@alloyapparel.shop